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📊 | Rakuten / "Rakuten Pay (online payment)" is now available on "Uber Eats"


"Rakuten Pay (online payment)" is now available on Rakuten / "Uber Eats"

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In addition, Rakuten ID can be used when logging in to "Uber Eats", and new users of "Uber Eats" can more easily register as new members of "Uber Eats" using Rakuten ID. And said.

Rakuten Group and Uber Eats Japan announced on April 4th that the online delivery service "Uber E ... → Continue reading

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Uber Eats

Uber Eats (Uber Sweets) UberLaunched in 2014America OfOnlineFood order・ On the delivery platformCaliforniaSan FranciscoBased in. In 2016,JapanBut the service started.

Web browser andiOSandAndroidCorresponding toMobile applicationYou can use to order food delivery from a compatible restaurant.


Uber Technology, a car dispatch website and dispatch app, August 2014, CaliforniaSanta Monicaso,"UberFRESHStarted the service under the name[1], The service name in 2015UberEATSWas renamed to[2]Releases Uber EATS Ordering Application Separately from Uber User Applications[3][4].. As of 2018, the service "has grown by 6% with a run rate of 200 million orders." There are 250 cities available, but it is said that it is necessary to make it equal to 300 cities where Uber can be used[5].


Web browser oriOS,AndroidYou can order from menus of affiliated restaurants using compatible applications[6][7].. Also, for the delivery staffチップAlso has the ability to pass[8].

The application detects the user's whereabouts and displays the restaurants currently open. Payment registered with UberCredit card,debit cardIs compatible with[9].. The food is delivered by car, motorcycle or on foot[10]..In Japan, cash delivery is possible only for orders of 10,000 yen or less including shipping fees.[11][12].

At the time of ordering, you will be presented with the total amount of payment, which includes the shipping and food charges. Since Uber Eats orders require packaging, etc., they may differ from the selling price at the store, and shipping costs are mainly based on distance, restaurants and market factors may affect the price, and in busy areas May be higher than normal[13].. In August 2018, we changed the flat shipping fee from $8 to a price that changes depending on distance.[14]Range from $2 to $8[15].

You can track delivery status after ordering[16].

Occasionally local celebrity cooks serve food, including those who do not have a store, for the purpose of raising awareness.[17].

In some cities, by registering as a courier, you can deliver by your own motorcycle, car or on foot. The delivery person can receive a reward depending on the number of deliveries and the distance between the restaurant and the delivery destination. In most cities, delivery registration is available for people over the age of 19. Uber drivers can also be registered as courier[18].

Development in Japan

XNUM X Year X NUM X Month X NUM X DayTokyoStarted the service at.Uber Japan Inc.It is operated by.Service area is 2020 prefectures as of April 4, 23[19]Over.

2020/ToSpread of COVID-XNUMX infectionDemand increased rapidly with[20].. In addition, support measures such as exemption from payment of initial fee and burden of expenses for in-app promotion were provided to affiliated restaurants. Regarding support for such restaurants,Kobe City,ShibuyaHave also partnered with. In addition, a total of 3 meals will be provided free of charge to healthcare workers, families of intractable children, and children of poor families. From August 2020, Kagoshima City, Miyazaki City, Kumamoto City and Oita City will start services. The start dates for each of these are Kagoshima City on August 8, Miyazaki City on the 8th, Kumamoto City on the 4th, and Oita City on the 6th.

On August 8th of the same year, by paying 8 yen per month, the shipping fee will be 980 yen for all restaurants with 1 order of 1,200 yen or more.Subscription serviceStart the Eats pass.Usually, the delivery fee is calculated between 50 yen and 500 yen based on the distance from the store, so subscribing to the Eats pass has the advantage of making it easier to order from distant stores.

July 9st of the same year,Mitsui Sumitomo Insurance Co., Ltd.Announced that it will support delivery partners in preventing traffic accidents, revitalize the local economy, and create original safe driving awareness content for delivery partners.[21]. Also,Aussie KabutoIn cooperation with (OGK), we will support delivery partners to build helmets and raise awareness about safe wearing methods, and build a system that will lead to accident resolution with delivery partners and accident officials.[21].

From September 2021, 9, September 14, 28Tokushima(Tokushima),Shimane (Matsue),Tottori(Tottori City),Fukui(Fukui City) Announced that the service will start.As a result, all 47PrefecturesIt was decided to advance to[22].

Uber Eats Delivery Partner

Uber Eats delivery partners are the deliverers who deliver food to the orderer by bicycle or moped. As of 2020,Gig workerIs a representative example of[23].

The delivery partner is a large black or green cubic bag with "Uber Eats" on the front as a delivery bag.rucksackCarry on your back.This is a visually very distinctive and striking bag that has been recognized by the world as a symbol of delivery partners and Uber Suites itself.This large delivery rucksack is called "Ubag" among some delivery partners.Popular nameTo do. Also, the operation of a delivery partner as a delivery member of Uber Eats is commonly referred to as "Uba Katsu".

Delivery partnersSole proprietorshipBecause of this position, you can run the app at any time and place at any time just by bringing the app online, and you can earn income on a weekly basis.For example, it can be closed due to the weather, or it can be operated for up to 12 hours and for any number of days without an upper limit as long as the physical strength continues.alsoCitizenship(In Japan, it is not possible without a work visa)age(Under 18 years old is not allowed in Japan),Educational HistoryBecause the conditions are loose, such as no question, no recruitment test, etc.Side jobIs also very popular.

Cold districtHowever, due to safety issues, we may temporarily restrict the acceptance of new registrations by bicycle or motorcycle in winter.[24].2021/6/21More experimentalTokyo WardStarted walking delivery at[25].

Requirements for registration:

  • Photo ID
  • Registration of any of the following vehicles
  • Insulated bag for delivery (Uber eats bag with logo is recommended, not mandatory)
  • Devices that can install partner apps such as smartphones and tablets.
  • Partner apps
  • Bank account for transactions with UberEats
  • Over 18 years old

Tokyo National Taxation BureauRequested the Japanese corporation to provide information such as the name and address of the delivery person, the transaction (reward) amount in 2019, and the bank account, and it was revealed in June 2021 that the corporation responded.According to the Japanese corporation, if you are a delivery worker as a side business and your annual income exceeds 6 yen, you need to file a tax return.[26].

December 2021, 12 on a private space tripInternational Space StationStayed inMaesawa YusakuHas become a special delivery partner and is staying宇宙 飛行 士Delivered the food (bonus food) requested by[27]..The delivery distance was about 400km, and it took about 8 hours and 34 minutes to deliver.[27].

Uber Eats promo code

Available when orderingdiscountCouponThat thing.It is a code that lists alphanumeric characters, and the discount amount, target product, target area, expiration date, etc. differ for each coupon.In addition to discounts, there are promotion codes for various services such as those with free delivery fees and those with service items.Most of the promotion codes can be discounted from 750 yen to 1500 yen per order, so it is not uncommon for the cost of one meal to float.In turn,Net slangIn, the promotion code is commonly referred to as "free meal coupon".

Uber Eats Delivery Partner Referral Code

Uber Eats is running a referral campaign to recruit delivery partners.When a person who has already registered as a delivery partner receives a referral and a new delivery partner clears certain delivery conditions, a large amount of reward is paid to the referrer.

The delivery partner referral code is a unique identification number given to each delivery partner and is a list of alphanumeric characters.

Available countries

*Countries that cannot be confirmed without being posted on the official website[28]

Problems and scandals in Japan

Driving etiquette and illegality

It has been pointed out that the delivery partner has bad driving manners.

In April 2020, a fatal accident occurred at a delivery partner.By bicycle in May of the same yearShuto ExpresswayThere are cases such as driving.August of the same yearChibaFunabashiThere is also a hit-and-run incident inside[29].

In March 2021, the Tokyo Metropolitan Government decided to require each delivery person to attach a "uniform number" to businesses that provide home delivery services for meals using bicycles, etc.[30]..Also, as the partner repeatedly stole the bicycle for use in delivery, the partnertheftIn some cases arrested on suspicion[31].

Accident by delivery person and complaint at head office

On October 2020, 10, a Uber Eats deliveryman collided with a woman in her 23s and injured her, and the woman sued the deliveryman and the Uber Japan headquarters.Uber Japan Headquarters does not respond to comments[32].

Unlicensed operation

When using a bike over 125ccLorry Transportation Business ActIs applied,Commercial vehicleIt is necessary to report as (green number).2020/Undelivered toPrivate carThere is an example of being caught for violating the Freight Car Transportation Business Law even if it is delivered using[33].

Camouflaged deliveryman

AboveAs in the case, there were a series of accidents and scandals by some delivery partners, and the delivery partnersTilting drivingAnd rants, and some of them work with the Uber Eats logo hidden.FNNReports[34]..However, most of them are outsourced delivery staff of other companies, and they are ordered to hide the logo mark and carry out the work.


On December 2019, 12, it was discovered that the delivery partner did not deliver the ordered product and discarded it in the trash in the common space of the house.[35].

Working conditions

The position of delivery partnerSole proprietorshipIt is treated as.Therefore, until September 2019, if a delivery partner has a traffic accident while working, from the Uber headquartersWork injury insurance,CompensationThere are also problems such as no payments such as compensation for interpersonal and objectives, and uncertainties regarding remuneration and evaluation.

In October 2019, multiple delivery partners sought to improve their work styleUber Suites Union(Union) Is also formed[36].

Illegal employment and suspension of deliveryman registration

Of the deliverymanImmigration Control Lawviolation(Illegal immigration) Have been discovered one after another[37], Japanese corporation and its representative, compliance officerDocument inspectionCases are also reported[38].

The fact that the Japanese corporation has suspended registration as a new deliveryman for foreigners who have a status of residence in Japan as an international student2021/9It turned out in the newspaper report of.In response to the many problems and scandals mentioned above, it seems that it was judged that "legal compliance cannot be guaranteed", but it will lead to a decrease in the absolute number of delivery staff, and there are concerns that service improvement is expected or declined.[39].

More informations

Former Uber Eats Japanese subsidiary was in second placeBoard MemberDo not work for a competitor, as the company's confidential information has been taken out without permission.Tokyo District CourtToProvisional disposalClaim,2022/2The district court ruled that "materials related to performance fees for delivery staff are equivalent to confidential information" and "may be used at new jobs", and decided to prohibit working at competitors. ..The Japanese corporation told the former officer that "information that was extremely useful to competitors was brought out."Criminal chargesAlso considering[40].

CM in Japan

"I'm gonna get tonight..."TaglineIt started to be aired from around 2019.

Past performers


  1. ^ "Uber Begins Testing Lunch Delivery With UberFRESH". Tech Crunch. 2015/6/2Browse.
  2. ^ "UberFRESH Rebrands to UberEATS Just in Time to Expand Like Crazy". EATER. 2015/9/11Browse.
  3. ^ "How Uber's latest update could pose a major threat to GrubHub". Business Insider. 2015/9/11Browse.
  4. ^ "Uber's New Update Gives Food Delivery As Much Attention As Transportation". TechCrunch. 2015/9/11Browse.
  5. ^ “Uber CEO Dara Khosrowshahi says UberEats has a $ 6 billion bookings run rate”. Recode. https://www.recode.net/2018/5/31/17390076/uber-ceo-dara-khosrowshahi-code-conference 2018/10/3Browse. 
  6. ^ Mogg, Trevor (March 2016, 3). “Uber enters the food delivery game". Digital Trends. 2016/10/15Browse.
  7. ^ "Cleveland Food Delivery-UberEATS". ubereats.com. 2017/3/21Browse.
  8. ^ "Uber Vs. Seamless & GrubHub: How To Order Food Via Uber Eats In New York, Chicago & Los Angeles". iDigitalTimes. 2015/9/18Browse.
  9. ^ "Uber launches lunch-delivery service in Chicago". Chicago Business. 2015/9/18Browse.
  10. ^ "UberEats comes to SF, offering meal deliveries". SF Gate. 2015/9/19Browse.
  11. ^ "Points for using cash at Uber Eats”. Uberats-work.com. 2020/7/31Browse.
  12. ^ Payment by orderer in cash Uber Technologies Inc. (Retrieved July 2020, 7).
  13. ^ How much does Uber Eats cost? A guide to Uber Eats (read July 2020, 7).
  14. ^ “Uber Eats is changing its flat fees to delivery fees based on distance”. The Verge. https://www.theverge.com/2018/8/8/17664742/uber-eats-delivery-fee-distance-flat-booking-fee 2018/8/9Browse. 
  15. ^ “Uber Eats gets a little cheaper and a little more expensive” (English). CNET(July 2018, 8). https://www.cnet.com/news/uber-eats-gets-a-little-cheaper-and-a-little-more-expensive/ 2018/8/9Browse. 
  16. ^ "New York City Food Delivery-UberEATS". www.ubereats.com. 2017/4/11Browse.
  17. ^ "Have You Missed Starry Kitchen's Balls? Us Too. Uber Eats is Here to Save Us All!". The LA Beat. 2015/9/19Browse.
  18. ^ “Driving for UberEats: What it's like delivering food for Uber”. RidesharingDriver.com(July 2016, 3). http://www.ridesharingdriver.com/driving-for-ubereats-what-its-like-delivering-food-for-uber/ 
  19. ^ Uber Japan. “"Uber Eats" Starts in Kanazawa on April 4th and in Toyama on April 16rd!". Uber Newsroom. 2020/4/24Browse.
  20. ^ "People who earn more than 40 yen a month Uber Eats delivery staff who support special delivery orders". West Japan Newspaper (September 2020, 5). 2020/5/16Browse.
  21. ^ a b "Uber Eats and Mitsui Sumitomo Insurance Enter into Comprehensive Partnership Agreement-Prevention of Traffic Accidents at Delivery Partners". CNET Japan. (July 2020, 9). https://japan.cnet.com/article/35159005/ 2020/9/4Browse. 
  22. ^ "Uber Eats expands into XNUMX prefectures ... Tokushima, Tottori, etc. to start service". Yomiuri Shimbun (September 2021, 9). 2021/9/15Browse.
  23. ^ “The actual situation of gig workers is 1000 million in Japan, paying attention to side jobs”. (2020-06-22). https://style.nikkei.com/article/DGXZZO60395520W0A610C2000000/ 2020-06-30 Viewed. 
  24. ^ "Notice regarding suspension of registration acceptance of bicycles and mopeds in Sapporo City". Uber Blog (September 2021, 11). 2021/11/17Browse.
  25. ^ "Uber Eats Starts "Walking" Delivery, From Tokyo's 23 Wards". www.logi-today.com. 2021/6/21Browse.
  26. ^ "National Taxation Bureau, Uber Delivery Staff Compensation Survey Request Information from Operating Company". Asahi Shimbun (September 2021, 6). 2021/6/30Browse.
  27. ^ a b "Uber Eats delivers to space Maezawa deliveryman delivers food to the ISS”(Japanese). ITmedia NEWS. 2021/12/14Browse.
  28. ^ [Uber Eats] Comprehensive delivery and home delivery site | Takeaway from nearby shops
  29. ^ "Capital high to raise the rating? Anxiety and charm of Uber delivery staff". Nikkan Sports (February 2020, 5). As of February 13, 2020originalMore archives.2020/5/14Browse.
  30. ^ "A bicycle with a meal delivery service has a" uniform number "... A series of accidents with pedestrians in Tokyo, aiming to make it easier to identify delivery personnel"Yomiuri Shimbun. (August 2021, 3). https://www.yomiuri.co.jp/national/20210309-OYT1T50177/ 2021/3/9Browse. 
  31. ^ “Osaka Prefectural Police arrested a deliveryman suspected of stealing three bicycles for Uber Sweets delivery”Mainichi Shimbun. (September 2020, 11). originalArchived as of October 2020, 11.. https://web.archive.org/web/20201119082657/https://mainichi.jp/articles/20201119/k00/00m/040/195000c 2020/11/19Browse. 
  32. ^ “Uber Eats rear-end collision and injured deliveryman and company sued”. NHK. (July 2020, 10). originalArchived as of October 2020, 10.. https://web.archive.org/web/20201028135915/https://www3.nhk.or.jp/news/html/20201023/k10012678091000.html?utm_int=news_contents_news-main_003 2020/10/28Browse. 
  33. ^ "Suspected delivery of Uber Eats with undelivered motorcycle Hiroshima Prefectural Police, first detection". China newspaper digital (February 2020, 7). As of February 30, 2020originalMore archives.2020/8/1Browse.
  34. ^ ""Uber Kaits!" Abuse and damage caused by road rage ... Background of the rapid increase in "hidden Uber" that hides the popular logo". FNN. Fuji TV (December 2021, 1). 2021/1/25Browse.
  35. ^ "At Uber Eats, again, “Don't throw away the litter” The noodle noodles are put in the trash box...". J-CAST News (September 2019, 12). 2020/5/26Browse.
  36. ^ "Will Uber Eats work differently? Introduced "injury compensation system" and formed "union"... Asked both sides for their views". FNN. Fuji TV (December 2019, 10). 2020/5/16Browse.
  37. ^ "Illegal immigration of Uber delivery staff discovered one after another Actually no employment relationship”. Asahi Shimbun (September 2021, 1). 2021/2/3Browse.
  38. ^ "Uber Eats, Illegal Employment Promotion or Japanese corporation and representatives at that time sent documents". Kyodo News (September 2021, 6). 2021/6/22Browse.
  39. ^ Uber Eats suspends registration of international students as delivery staff "cannot guarantee legal compliance" Mainichi Newspaper March 2021, 9
  40. ^ Former Uber Eats officer takes out confidential information District court decides to ban work at new job Mainichi Newspaper March 2022, 2

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